At DubCam ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the "Service").
1. Information We Collect
1.1 Information You Provide
- Account Information: Email address, username, password, date of birth, profile picture
- Profile Information: Name, bio, sports interests, team affiliations
- Payment Information: Payment method details processed through our third-party payment processors (Stripe, Apple Pay)
- Content: Live streams, videos, photos, comments, and messages you share
- Communications: Messages and support requests you send to us
1.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Features used, actions taken, time and duration of activities
- Location Data: Approximate location based on IP address
- Log Data: IP address, browser type, access times, pages viewed
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service
1.3 Information from Third Parties
- Social Media: If you sign in through Google, Apple, or other third-party services, we receive basic profile information
- Payment Processors: Transaction confirmations and payment status
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Create and manage your account
- Process transactions and send transaction notifications
- Facilitate live streaming and content sharing
- Enable creator-fan relationships and subscriptions
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and fraudulent activity
- Personalize your experience and provide content recommendations
- Send promotional communications (with your consent)
- Comply with legal obligations
3. How We Share Your Information
We may share your information in the following circumstances:
- With Your Consent: We may share information with your explicit consent
- Service Providers: Third-party vendors who perform services on our behalf (hosting, payment processing, analytics, customer service)
- Content Creators: When you subscribe to or support a creator, we share necessary information to facilitate that relationship
- Public Information: Your username, profile picture, bio, and public content are visible to other users
- Business Transfers: In connection with a merger, sale, or acquisition
- Legal Requirements: When required by law or to protect rights, property, or safety
- Aggregated Data: Anonymized or aggregated information that cannot identify you
4. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption of data in transit and at rest
- Secure authentication using AWS Cognito
- Regular security assessments
- Access controls and monitoring
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Your Rights and Choices
5.1 Account Information
You may update, correct, or delete your account information at any time through the app settings.
5.2 Marketing Communications
You can opt out of promotional emails by following the unsubscribe instructions in those messages.
5.3 Push Notifications
You can disable push notifications through your device settings.
5.4 Data Access and Portability
You may request a copy of your personal data by contacting us at info@dubcam.tv.
5.5 Data Deletion
You may request deletion of your account and associated data through app settings or by contacting us.
5.6 Do Not Track
We do not currently respond to "Do Not Track" signals.
6. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to such transfers.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information after account deletion as required by law or for legitimate business purposes.
9. Third-Party Links and Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@dubcam.tv
DubCam
United States
